Plans, directs, supervises, and reviews the work of a shift of operations staff involved in revenue system support in rail and/or station operations; acts as a primary tower foreworker in rail operations; provides for the instruction of staff in work and safety procedures; performs a variety of administrative or special assignments; performs related work as assigned.
Examples of duties:
Duties may include, but are not limited to, the following:
- Directs and instructs train operators in the daily performance of their work; coordinates their assignments during an assigned shift, ensuring staff assignment to the proper vehicles.
- Ensures that trains are built up and broken down according to a pre-established schedule for optimal revenue service.
- Ensures that train operators maintain schedules and are provided with appropriate break time.
- Under the direction of a senior foreworker or operations supervisor, visually monitors and controls on‑rail vehicle movement within a specific yard area; ensures that on‑rail vehicle movement within yard areas meets service requirements and is performed within District safety rules and regulations.
- Assists in coordinating on‑site or remote activities during emergency or unusual incident situations.
- Coordinates work with others to initiate corrective action so as to prevent interruptions to passenger service and ensure the safety of passengers and equipment.
- Analyzes problems and recommends improvements to work methods and procedures.
- Resolves minor disputes; conducts fact‑finding investigations and informs supervisors of disciplinary problems requiring action.
- Reads and interprets operating procedures and insures that train operators are following such procedures.
- Maintains logs and records and prepares reports of work performed.
Requirements and working conditions
- Knowledge of transportation operational principles, rules, regulations, procedures and methods; basic supervisory principles, including work assignment, instruction and review, and employee discipline and motivation; principles and practices of safety in transit vehicle operations and the movement of transit vehicles.
- Skill in assigning, directing and coordinating the work of train operators; instructing staff on work and safety procedures; analyzing on‑rail vehicle operations problems, evaluating alternatives, recommending solutions and implementing recommendations; preparing and maintaining accurate operational logs, records and reports; reading and interpreting operation policies and procedures; communicating clearly and effectively using two‑way radio equipment or in person; establishing and maintaining effective working relationships with those contacted in the course of the work; exercising sound independent judgment within established guidelines; solving multifaceted problems within time constraints.
- Must be willing to work off‑hours shifts, weekends and holidays, and be subject to overtime. Must obtain and maintain required levels of District operational certifications.